Disabled people and ICT: eInclusion Charter
"Disabled and older people should have the same rights to participate in the Information Society as other citizens. Information and communication technology (ICT) such as personal computers, mobile phones and interactive TV should be tools that help overcome barriers they face in education, the workplace and social life."
- Use inclusive design principles to create offerings that will be usable by disabled and older people;
- Be creative in reaching out beyond their traditional customer base so that ICT equipment and services are available and affordable for disabled and older people;
- Ensure that customer-facing staff are aware of, and signpost to, ICT solutions that meet the needs of disabled and older people."
- Take the lead in using ICT to deliver services to disabled and older people in order to improve their quality of life;
- Make available the ICT tools, information and services that disabled and older people need to access education and employment;
- Provide an appropriately structured funding framework for delivering digital inclusion to disabled and older people."
"Voluntary sector will:
- Identify and prioritise the requirements and challenges of eInclusion;
- Raise awareness about the barriers that disabled and older people face and identify the potential of technology to overcome these barriers;
- Work together with industry and government to provide insight and training for disabled and older people."
"We call on industry, government and the voluntary sector to recognise their responsibilities and collaborate in achieving these goals."