Standardisation is key to inclusion. Products and services will only develop into more accessible ones if the standards and other technical documents setting out their design and implementation fully cover the needs of all users.
Web Content Accessibility Guidelines. The Web Content Accessibility Guidelines (WCAG) documents explain how to make Web content accessible to people with disabilities. Web "content" generally refers to the information in a Web page or Web application, including text, images, forms, sounds, and such.
Authoring Tool Accessibility Guidelines (ATAG). The Authoring Tool Accessibility Guidelines (ATAG) documents explain how to make authoring tools accessible to people with disabilities. Authoring tools are software that people use to produce Web pages and Web content. A primary focus of ATAG is defining how tools help Web developers produce Web content that conforms to Web Content Accessibility Guidelines.
User Agent Accessibility Guidelines (UAAG). The User Agent Accessibility Guidelines (UAAG) documents explain how to make user agents accessible to people with disabilities, particularly to increase accessibility to Web content. User agents include Web browsers, media players, and assistive technologies, which are software that some people with disabilities use in interacting with computers.
e-Government Interoperability Framework Version 6.1: The e-GIF defines the technical policies and specifications governing information flows across government and the public sector. These cover interconnectivity, data integration, e-services access and content management. Version 6.1 contains the high level policy statements, management, implementation and compliance regimes.
e-Government Metadata Standard Version 3.0: The e-Government Metadata Standard lists the elements and refinements that will be used by the public sector to create metadata for information resources. It also gives guidance on the purpose and use of each element.
e-Government Schema Guidelines for XML: This document contains guidelines for developing XML Schemas for e-GIF compliant systems. These guidelines include mandatory requirements for XML Schema structure and content, as well as best practice recommendations for schema design.
PAS 78 Guide to Good Practice in Commissioning Accessible Websites: Publicly Available Specification (PAS) 78 has been developed by the Disability Rights Commission (DRC) in collaboration with BSI. This PAS outlines good practice in commissioning websites that are accessible to and usable by disabled people.
RFC 3351: User Requirements for the Session Initiation Protocol (SIP) in Support of Deaf, Hard of Hearing and Speech-impaired Individuals: This document presents a set of Session Initiation Protocol (SIP) user requirements that support communications for deaf, hard of hearing and speech-impaired individuals. These user requirements address the current difficulties of deaf, hard of hearing and speech-impaired individuals in using communications facilities, while acknowledging the multi-functional potential of SIP-based communications.